Privacy Policy
Effective Date: January 1, 2026

EB Builders Roofing Solutions (“EB Builders,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.ebbuildersroofing.com (the “Site”) or interact with us through forms, scheduling tools, phone, text message, or other communications.

Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Property address

  • Service details

  • Any information submitted through contact forms, estimate requests, or scheduling tools

Automatically Collected Information

We may collect certain non-identifiable information automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referring website

  • Usage data via cookies and tracking tools

How We Use Your Information

We use information collected to:

  • Respond to inquiries

  • Schedule inspections or consultations

  • Provide roofing and exterior services

  • Send service-related communications

  • Send review requests

  • Improve our website and customer experience

  • Comply with legal requirements

SMS & Mobile Information

If you provide your phone number and consent to receive text messages:

  • We may send service-related messages, appointment reminders, estimate updates, and occasional promotional messages.

  • Message frequency may vary.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP.

  • For assistance, reply HELP or contact us at (716) 450-2569.

We do not sell, rent, or share mobile phone numbers with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Sharing of Information

We may share information:

  • With trusted service providers assisting in business operations (CRM, scheduling, marketing automation)

  • As required by law

  • To protect our legal rights

We do not sell personal information.

Cookies & Tracking

We use cookies to:

  • Improve website performance

  • Analyze traffic

  • Enhance user experience

You may manage cookies through browser settings.

Data Security

We implement reasonable safeguards to protect personal information. However, no system can guarantee complete security.

Your Rights

You may request to access, update, or delete your personal information by contacting us at (716) 450-2569.

Changes

We may update this policy at any time. Updates will be posted with a revised effective date.

Contact

EB Builders Roofing Solutions
Phone: (716) 450-2569
Website: www.ebbuildersroofing.com